OUR COMPANY

MANHATTAN INN HOTEL - LIMA HOTEL PERU

VISION

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To lead the 3 starts hotels market in Lima through a good service of client attention, and to be recognized like the best team of professionals than contribute to the satisfaction of our guests.


MISSION

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We are a company that seeks for the happiness of our guests, being conscientious of their necessities and if decide to stay with us, they will do it by following one condition "we will make them feel like they are at home", also supporting the development and satisfaction of our personnel, because we are conscious that the human warmth is important.


CORPORATIVE PHILOSOPHY

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All the employees must make their work according to the 7 keys of an excellent service.

• To give an pleasant welcome to each guest of the Hotel.
  
• To worry about each preoccupation or request about each guest about friendly way.
  
• To help to create a friendly and pleasant atmosphere in the Hotel.
  
• To project a professional image through the appearance and conduct.
  
• To commit to the security and comfort of the guests.
  
• To provide with reliable information on the services of the hotel, as well as the services of the local area.
  
• To work a lot to be better for our guest.

To incorporate these keys to the life philosophy and work of each employee will cause that it keeps, the efficiency and quality of them towards with the guests.


PRIMARY TARGETS

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Differentiation
We will seek to differ in relation to the competition offering a service of quality according to the standards that the market demands to a reasonable price, without neglecting the product and the service.